What is Benchscale?
Benchscale is a contract AI software lab in Dallas–Fort Worth. Operating companies reserve engineering capacity, and a senior, US-based team designs, builds, tests and runs AI software inside the systems they already use: databases, ERPs, accounting and document archives. Clients own the product and the code.
What does Benchscale build?
Benchscale builds AI that works with a company's own systems: document AI that turns invoices, deeds and contracts into structured records; assistants that answer questions from your ERP, databases and documents; MCP connectors that give ChatGPT, Claude or Copilot secure access to your systems; governed AI workflows; hardening for AI-built prototypes; and private AI models that run in your own environment.
How does a Lab retainer work?
A Lab retainer reserves 40, 80 or 120 engineering hours a month (Bench, Suite or Dedicated Lab), billed monthly in advance. Retainer clients get priority scheduling and a monthly Lab Report showing what shipped, how the hours were spent and what changed in the numbers you track.
What is a commissioned build?
A commissioned build is a fixed-scope project for one clearly defined product. It starts with paid discovery, which produces a written spec, test cases from your own examples and a fixed price. Development, testing and a documented delivery follow, with a 30-day warranty on the delivered build.
Do we own the software and the code?
Yes. You own the product and the source code. It is deployed in your environment with documentation written for the people who will maintain it.
How do you test AI before it goes live?
Every build ships with an eval suite built from your own examples, including the messy edge cases. Each version runs against it before launch, and any change that makes a passing case fail does not ship. The suite keeps running on every change after launch.
Where does our data go?
Your data stays in your environment wherever possible: your cloud account, your database, your network. When data has to move, it goes to US-hosted infrastructure you approve. AI models are used under commercial terms that don't allow training on your data, access is read-only by default, and access is logged and removed when the work ends. For data that can't leave at all, models can run privately in your own environment.
Can ChatGPT, Claude or Copilot connect to our ERP or database?
Yes, through MCP connectors. Benchscale builds an MCP server for each system, with sign-in through your existing single sign-on (Microsoft Entra ID, Okta or Google Workspace), role-based permissions from your directory groups, and an audit log of every request.
Which industries do you work with?
Benchscale starts in two industries where the team already has production experience: oil and gas land and title, and building-materials distribution. The same work (document AI, data connections and governed workflows) applies to most operating companies.
Where is Benchscale located?
Benchscale is at 1536 Hutton Dr, Suite 100, Carrollton, Texas, in Dallas–Fort Worth. Discovery happens in person at your office across DFW, and the people you meet are the people who build it.
How do we get started?
Submit a work order on the site, email hello@benchscalelabs.com or call (972) 571-3364. A lead engineer reads every work order and replies with a few questions and a time to talk, then proposes discovery, a retainer or lab hours.